Frequently Asked Questions

Our directors and administrators are always available for each and every parent. If you desire a conference with your child's teacher, just notify our director. Additionally, we offer open houses and conferences from time to time.

Absolutely! Just click the "Schedule Now" button on our website and pick and day and time convenient for you to visit.

Yes, the doors to the center are locked. Access to the building is provided once proper identification has been verified.

Parents will be called to pick up children who become ill. Children absent due to a contagious disease may not return to school until a signed statement from a physician is received indicating that the child is no longer contagious.

Because DCFS requires us to maintain our student/staff ratios, we plan our staff's work schedules based on the days your child is scheduled to attend. If your child is absent, due to sickness or other reasons, we still require payment for the days you are signed up for. This policy is standard at most licensed daycare providers.

If your child is a full-time student (attends 5 days/week), you receive vacation rate tuition for two weeks per year after attending Triple R for six months. Vacation rates are half the normal weekly tuition. Part-time students (less than 5 days/week) are not eligible for vacation rate tuition.

We require a two day per week minimum for our students. We've found that children adjust better to the environment if they're here for at least two days. For preschoolers, we encourage parents to enroll for at least three days, in order to give their child enough time to learn the material in our curriculum.

We practice our drills once a month to ensure that the children are familiar with what to do in the event there was an emergency.

Yes, we are closed for the following holidays, so that our staff has some well-deserved time off. We are closed Memorial Day, one weekday for Independence Day, Labor Day, Thanksgiving Day, and the Friday after Thanksgiving, and closed from Christmas Eve through New Year’s Day.

The procedure during drop off and pick up is as follows: Parents are expected to bring their child into the center, see that they are under proper supervision and sign their child in via the iPad kiosks at the front desk before leaving the premises. If you become aware that your child will be picked up by someone who is not on your release form, you must inform the administration in writing. If your pick up person changes, proper notification to administration must be made. The person picking up your child will be required to show ID. Upon pick up, you must stop at the front desk and sign your child(ren) out before proceeding to your child's classroom, or if you like, the desk will call your child to the front entrance while you wait.

Triple R Child Care works in connection with WGN (AM 720, Channel 9) and the Emergency Closing Center. This is accessible via the Internet and by telephone. You can also call our main phone number, and will be informed of closings via the voice mail message. You can also check our facebook page for udpates.